How to Raise a Complaint

Last updated: October 2026

We want every homeowner who reaches Frontcomprehensive Roofing to be treated fairly and honestly. If something went wrong, please tell us. This page shows how to file a complaint and what happens after. It is a general template, not legal advice.

What You Can Tell Us About

You can write to us about:

• Your experience when you called or contacted Frontcomprehensive Roofing
• The way your personal information was handled
• Anything on this site that seems unclear or wrong
• The conduct of a provider we connected you with

If the Problem Is With a Provider

Providers in our network are independent businesses. They answer for their own estimates, prices, work, warranties and customer service. If you have a problem with work on your home, the usual first step is to raise it with the provider directly and keep a written record.

We still want to hear about it. Feedback helps us keep the network honest, and providers who repeatedly fall short of what we expect may be removed. Please know that Frontcomprehensive Roofing cannot settle contract disputes, refund money for a provider's work or make decisions for a provider.

How to File

Email contact@frontcomprehensive.garden and include:

• Your name and how to reach you
• The date you contacted us or the provider
• The phone number you called or the form you used, if you remember
• The provider's name, if you know it
• A clear account of what happened and what outcome you hope for

What Comes Next

We will confirm we received your complaint by email, usually within a few business days. Then we will look into what happened, which may include talking with the provider. After that, we will write back with what we found and any steps we are taking.

If You Are Still Unhappy

If our reply does not satisfy you, answer it and ask us to take another look. You may also reach out to your state's consumer protection office or attorney general, or to your local Better Business Bureau. For problems with licensed providers, your state's contractor licensing board may be able to help.

Contact

Email: contact@frontcomprehensive.garden